Reimbursement
Autostrada Pedemontana Lombarda undertakes, after verifying the elements of validity, to reimbursement in all cases in which the toll paid is higher than the toll to be paid or not due. For reimbursement requests, it is necessary to send an email to the pedaggi@pedemontana.com address, strictly indicating in the subject: “Reimbursement”.
Together with the request, it is also necessary to attach the documentation certifying the payment of the toll, the ownership of the applicant (attaching the applicant’s identity card or proxy if the applicant is different from the toll holder, accompanied by an identity document of the delegating party and the delegate). In the case of payments not made by credit card, the bank details useful for reimbursement must also be indicated in the email.
After verifying all the elements, the team that manages the file provides for the reimbursement within thirty days from when the investigation has been completed with a positive outcome.