Post-travel information

In compliance with the rules on the protection of natural persons with regard to the processing of personal data, after the travel, the user can obtain information relating to:

date and time of transit;
route taken and distance travelled;
the sections crossed with an indication of the concessionaires* involved and the toll paid, with details of the unitary rate** applied for each elementary section travelled (specify if additional ART rate modulations are applied).

All information is made available:

on the receipt issued at the time of payment of the toll, sonly for users who have activated a payment account through the “Pay the toll” web form or through the Pedemontana Lombarda App, after registering complete with the data necessary for viewing the complete details of the transits (function available within their “Profile”);
on the monthly invoice, available in the reserved area for users who have activated the Conto Targa service;
on the receipt issued at the time of payment of the toll at the authorised Service Points (link to the list on the website), upon specific request as well as presentation of the documentation certifying the legal availability of the vehicle and the identity of the applicant. In the case of payment on behalf of a third party, it is necessary to show a specific proxy issued by the person with the legitimate availability of the vehicle as well as the identity document of the delegate and the delegating party;
upon specific request, for users who use the other available payment services or recipients of toll payment reminders.

To request the aforementioned information, if it is not already present in the documentation in the Customer’s possession, it is necessary to send an email to pedaggi@pedemontana.com, indicating the license plate number of the vehicle and the travel or period of interest. In support of the request, it is also necessary to attach the documentation certifying the legal availability of the vehicle and the identity of the applicant. In the case of a request made on behalf of a third party, it is necessary to show a specific proxy issued by the person with the legitimate availability of the vehicle as well as the identity document of the delegate and the delegating party.

* Autostrada Pedemontana Lombarda carries out toll collection services only for transits under the responsibility of Autostrade per l’Italia carried out on the interconnection ramps between the Tangenziale di Como (A59) and the A9 motorway.

** For all sections under concession to Autostrada Pedemontana Lombarda, the plain unit rate applies.