FAQ – Free Flow® and toll payment

The Free Flow® is a collection system without tollgates or physical barriers, where the transit of the vehicle is detected by technological equipment placed on special portals, which, through the plate of the vehicle or on-board device, assigns the volumetric class and works out the payment due.

Payment of the toll for all transits during the same calendar day must be made within the following 15 consecutive calendar days. Once such period has elapsed without payment having been made, Autostrada Pedemontana Lombarda will initiate the debt collection activities.

Failure to pay the toll within 15 days from date of transit entails activation of the debt collection procedure by Autostrada Pedemontana Lombarda.

Customers with an Italian plate vehicle will receive a payment Reminder to their addresses setting out the toll amount together with the administrative costs incurred by Autostrada Pedemontana Lombarda. Said reminder can be settled by the deadline indicated therein. If the customer does not make payment, a second payment reminder will be sent, after which the file will be entrusted to an external debt collection company.

It should furthermore be noted that, in accordance with Article 176, paragraph 11 of the Highway Code, the omission to pay the toll likewise entails the application of an administrative penalty for an amount ranging from EUR 87.00 to EUR 344.00 (Article 176, paragraph 21 of the Highway Code) and that, for the same infringement, a subtraction of 2 points from the driver’s license is additionally envisaged (Article 126-bis of the Highway Code).

The debt collection activities relating to Customers with foreign plate vehicle are instead fully entrusted to a specialised company, which sends a request for payment of toll and administrative costs incurred for debt collection.

You may pay the toll in one of the following ways:

1. with Electronic Toll services: the portals detect the on-board device (OBU - On Board Unit) and the toll is charged automatically, according to the methods, terms and conditions established by the contract between the customer and the company service provider;
2. with Conto Targa Account, Autostrada Pedemontana Lombarda’s free service that enables toll payments to be debited to a current account or a credit card;
3. with Pedemontana Rechargeable, Autostrada Pedemontana Lombarda’s free service that enables toll payments to be made by recharging an electronic purse associated with the vehicle Conto Targa. The payment amount will be automatically deducted from the electronic purse upon each transit;
4. on the website www.pedemontana.com, if you click on the Pay the toll section, you will log onto the customer payment area. In this section, you can also pay by accessing the pagoPA platform, and download the payment notice, to be settled in the manner therein indicated by 24.00 on the date on which the notice itself was issued. With the same login credentials, you can furthermore use the services of the “Pedemontana Lombarda” App;
5. you may pay the tolls pertaining to vehicles with Italian Conto Targas with debit cards issued by any bank at the ATMs of Gruppo Intesa Sanpaolo, by accessing payment through the CBILL service (www.cbill.it) – company code 0335M. All you need for payment is to type the plate. Current account holders banking with Gruppo Intesa Sanpaolo may also use prepaid cards and Nextcard cards. For all Autostrada Pedemontana Lombarda customers, the commission per transaction is EUR 0.50. Current account holders banking with Gruppo Intesa Sanpaolo may access the same services on the same terms and conditions (EUR 0.50 per transaction) through their own Internet Banking as well;
6. with credit card or cash at one of the following Customer Assistance Points:
   • Mozzate Green Point situated in Mozzate (CO) on the Autostrada Pedemontana Lombarda A36.
   • Courtesy Points of Milan Serravalle-Milan Orbital Roads:
   • North Orbital Road of Milan A52 - Sesto San Giovanni, situated before the Sesto San Giovanni Toll Plaza in the direction of Highway A1
   • Highway A7 - Milan West, situated next to the Centro Radio Informativo building in the proximity of the Milan West Toll Plaza at the entrance of the Milan Genoa Highway A7 (in Genoa’s direction)
7. in cash or with credit card at one of the following Points listed at this link: Affiliated Payment Points.
8. by downloading for free the new “Pedemontana Lombarda” App on AppStore (Apple) or Google Play (Android).
9. Tolls, as well as reminders and top-ups of the Ricaricabile Pedemontana service, can be paid by debit card, credit card or prepaid card by connecting to the "Pay Online" section on the website www.poste.it. After a short registration, which is only necessary on the first access, it is possible to quickly regularize the payment of tolls, settle payment reminders and top up the Pedemontana Ricaricabile service. These services are also available at all post offices of the Poste Italiane S.p.A. group.
10. Through the Satispay digital payment system, available for tolls, reminders, and top-ups of the Pedemontana Ricaricabile service. The process can be started from the Autostrada Pedemontana Lombarda website (sections "Pay the toll," "Pay the reminder," and "Pedemontana Ricaricabile") or from the "Pedemontana Lombarda" app. When making payment, you will be directed to the Satispay app, where the transaction can be confirmed in just a few steps.

The credit card data used for payments are managed directly by the Bank providing the service without being stored by Autostrada Pedemontana Lombarda.

The toll is determined by the product of the kilometers attributed (main axes and part of the junctions) for each journey times the unit rate, increased by the surcharge due in accordance with the law and the VAT in force. The unit rate is commensurate with the type of vehicle used according to the classification criterion indicated below. Unlike other motorway networks (where the vehicle classes are defined with the axis-gauge method), on the Autostrada Pedemontana Lombarda the classes are determined on a volumetric basis. To find out the costs of the journeys you intend to make, you can use the Calculate Toll function. You can use the Calculate the Toll function to know the costs of the distances you intend to cover in your trips.

1. Motorbikes and motor vehicles belong to the first class;
2. Motor vehicles and pick-ups with trailer, vans and campers belong to the second class;
3. Trucks, towing vehicles, buses and vans with trailer belong to the third class;
4. Lorries, car transporters, towing vehicles with semi-trailer and buses with trailer belong to the fourth class.

To know whether you have any outstanding tolls to pay, you can log into the Pay the Toll section by inserting the required data. Please note that only the transits made in the last 15 days from date of access to the function will be visible, or those for which the payment deadline has not elapsed yet.

To know the detail of unliquidated payments, you may put forward an ad hoc request by email sent to pedaggi@pedemontana.com, indicating the vehicle plate. In any event, the toll amount due for transits unpaid by the 15 days’ deadline will be communicated in detail through the payment reminder.

If, as at the date of transit, the vehicle in your availability has been rented, you can pay the toll by recourse to the Pay the toll option, taking care to tick the appropriate field and enter the timespan for the beginning and end of the rental.

To know the details of the transits related to the payment receipt, you can make a specific request by email to pedaggi@pedemontana.com, indicating the receipt number and attaching the identity document and a copy of the rental contract.

It is always the customer's responsibility to cancel the license plate from their account once the rental/leasing has ended.

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The 30% discount on motorway tolls for motorcycles is also valid on the network managed by Autostrada Pedemontana Lombarda (sections A36, A59, and A60) starting from 1 June 2025.

However, the motorcycle discount cannot be combined with other concessions or discounts that Autostrada Pedemontana Lombarda applies to the sections under its management.

For any detail, you can download the bill perusal guide.

As stipulated by the 2018 Budget Law, 1 January 2019 was the effective date of the obligation to issue electronic bills for the sale of goods and the provision of services between residents, settled or identified in Italy. Accordingly, from that date bills are only issued in electronic format and transmitted to customers electronically through the Interchange System (SdI), pursuant to the technical rules laid down by the Revenue Office.

Those who completed the full registered to view the transits of plate owned by them should note that bills in analogic format are nevertheless published in the relevant Customer Area and are only valid for tax purposes if issued against persons not settled or identified in Italy, as well as in those other instances expressly contemplated by the relevant laws and regulations in force.

Without prejudice to the obligation to comply with the legally prescribed speed limits, you do not have to brake or slow down when the vehicle passes under the Free Flow® toll collection portal. The portal technology is capable of detecting the transiting vehicle without any need to slow down.

You may use one of the other payment methods available, which you can peruse in the Pay the toll section.

Failure to pay the toll according to the methods and rates in force entails the infringement referred to in Article 176, paragraph 11 of the Highway Code, which lays down an administrative penalty ranging from EUR 85 to EUR 338. For the same infringement, a subtraction of 2 points from the driver’s license is additionally envisaged (Article 126-bis of the Highway Code).

Failure to pay the toll additionally entails activation of the debt collection procedure by Autostrada Pedemontana Lombarda, with a cost increase to be borne by the insolvent user.

Payment of the reminder does not jeopardise the application of the administrative penalty.

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To ensure proper toll charge for journeys made by vehicles with Swiss licence plates, you need to select the type of vehicle used ("Motorcycle" for motorbikes or "Other" for other types of vehicle) via the drop-down menu.

Customers who have already registered a Swiss licence plate associated with a motor vehicle before 10 June 2020, are required to disable the licence plate entered and then re-enter it by selecting the correct type of vehicle ("Motorcycle" for motorbikes and "Other" for other types of vehicle).

License plate must be typed using the special characters typical of the foreign language of origin (e.g. Ć, Č, Ž, Š, Ð, Ä, Ö, Ü, Å, Ø, Æ, Þ, Ý, Ú, Ó, É, Á).

It is mandatory to enter the license plate number correctly, typing in all the characters, including the final letter "E". In the event of incorrect or missing display of the toll amount it is advisable to contact our call center (02.39460460) or to request further clarification writing an email to pedaggi@pedemontana.com.

The error might have been caused by an incorrect data entry. You must accordingly re-type the Conto Targa, avoiding any spacing between one character and the next. With foreign Conto Targas, use the special characters typical of the foreign language of origin (e.g. Ć, Č, Ž, Š, Ð, Ä, Ö, Ü, Å, Ø, Æ, Þ, Ý, Ú, Ó, É, Á).