FAQ – Conto Targa Account

FAQ – Conto Targa Account


What is the Conto Targa?

Conto Targa is the free service that allows you to pay the tolls incurred on the Autostrada Pedemontana Lombarda by charging your credit card or bank account.

How can I register for the Conto Targa Service?

You can register for the Conto Targa service directly from the dedicated section on the www.pedemontana.com website by creating an account and then filling in all the required details.

How can I verify if the Conto Targa service has been activated?

The Conto Targa service is active once the digital contract signing process has been successfully completed.

You can always check the activation status of your Conto Targa from your reserved area.

How can I sign the contract for the activation of the Conto Targa service?

The signing process is performed exclusively in electronic mode certified by OTP code, after authentication with SPID, CIE (Electronic Identity Card) or with remote video identification..

Do I need to send signed contract documents and/or copies of the associated vehicle registration documents?

No, you do not need to send any documents. The registration, activation and operation of the service does not require the sending of any documents.

What can I do if I can't register for the Conto Targa service?

Support can be requested by writing to the dedicated email address contotarga@pedemontana.com or by contacting the call center on 02.39.460.460.

What can I do if I have forgotten my password to access the Conto Targa service?

You can use the “recover password” function in the login section.

What is the difference between the Conto Targa service and the “Pay the toll” service?

By using the “Pay the toll” service, it is possible to pay the toll independently no later than 15 days from the date of transit.

By activating the Conto Targa service, tolls will automatically be charged monthly to your credit card or bank account.

How do I activate and/or deactivate a license plate from my Conto Targa?

You can activate and/or deactivate at any time and in complete autonomy one or more license plates directly from your reserved area. The process is completed in a few minutes and the activation/deactivation date/time is displayed in the reserved area.

How can I pay the tolls accrued before the activation of the Conto Targa service?

You can pay tolls accrued prior to the activation date of the Conto Targa service with one of the payment methods indicated in the “Pay the toll” section. It is not possible to pay tolls retrospectively via the Conto Targa service.

Can I activate the Conto Targa service even if I use an electronic toll device?

Both payment systems can be activated. However, please note that if you use an electronic toll device, it will be automatically collected by the portals and the toll will be charged according to the procedures provided by the service provider.

For further information, please refer to the rules available in the section on electronic toll.

Is the Conto Targa affected by the electronic invoicing obligation in force since 1 January 2019?

Yes, Conto Targa invoices are issued only in electronic format and transmitted to customers electronically via the Interchange System (SDI).

You will find the courtesy copy of the invoices published in your reserved area.

What can I do if I find a misclassification of my vehicle on my Conto Targa invoice?

A report can be sent to the email address contotarga@pedemontana.com

The classification error will be dealt in the next available invoice.

Why did I find on my invoice the undiscounted tolls relating to the interconnection between the A9 and the Como ring road (A59)?

These are tolls under the responsibility of Autostrade per l’Italia S.p.A. on which Autostrada Pedemontana Lombarda cannot apply discounts.

How do I update the payment method details associated with my Conto Targa?

It is possible to update the debit IBAN and/or credit card details in complete autonomy directly from the reserved area.

How can I withdraw from the Conto Targa account?

It is possible to cancel directly through the special function in the reserved area. Alternatively, you can use the withdrawal form on the website www.pedemontana.com under the section Conto Targa, following the instructions contained therein.

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