Information channels
To guarantee users of the motorway infrastructure a high quality and reliable service, Autostrada Pedemontana Lombarda provides its staff 24 hours a day, and a network of sensors for constant monitoring of the infrastructure
It updates circulation and traffic information in a widespread and timely manner through the channels listed here.
Variable message signs - VMS
Variable message signs help to increase safety and improve communication along the routes, providing real-time information on road conditions, active construction sites, planned activities such as, for example, closures, and indications of danger or limitation.
There are 34 panels installed along the network of competence. For real-time information on events inside, at the entrance and exit of the tunnels, there are 13 alphanumeric panels, arrow/cross panels at the entrances and inside the tunnels, to indicate the practicability of the lanes.
In regular traffic, the information transmitted consists of information messages such as driving safety tips and general motorway information.
Website www.pedemontana.com
On the www.pedemontana.com website you can find all the information regarding the route, the company Autostrada Pedemontana Lombarda S.p.A., the management and use of the motorway infrastructure and the services provided, traffic bans, ordinances, tolls and payment methods, promotions and all the activities affecting the motorway network it manages.
Bulletins and radio messages
All those who travel on the Autostrada Pedemontana Lombarda network can have up-to-date information on the state of traffic, viability and any difficulties in motorway services through the radio communication managed by Radiotraffic, Radio Number One and CCISS (Road Safety Information Coordination Centre).
Punto Verde
The Punto Verde is located at the Mozzate (CO) junction on the A36 motorway and provides assistance on the motorway service.
In particular, at the Punto Verde it is possible to:
- receive information on the Free Flow® toll collection system and the motorway network under management;
- receive information on the use of the infrastructure and the services provided;
- pay motorway tolls and payment reminders;
- activate the Telepass service;
- receive assistance on the Conto Targa automatic payment system;
- activate and recharge the “Ricaricabile Pedemontana" Pedemontana Prepaid service;
- receive travel assistance;
- receive commercial information and find information material.
The Punto Verde is open Monday to Friday, except public holidays, from 9:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 6:30 p.m.
Info and Viability Contact Centre
The telephone portal can be reached from Italy by calling the toll-free number 800.840.708, active 24 hours a day, 7 days a week, 365 days a year, or from abroad by calling +39 011.0886464.
The service is guaranteed, in Italian and English, by adequately trained operators, with preventive automatic responder support.
The Contact Center is able to provide general information on the use and management of the infrastructure and services, as well as adequate assistance for persons with reduced mobility (PMR) and their accompanying persons.