Information in real time

To guarantee users of the motorway infrastructure a high quality and reliable service, Autostrada Pedemontana Lombarda makes its personnel available 24 hours a day, and has a network of sensors for constant monitoring of the infrastructure.

Autostrada Pedemontana Lombarda updates information on traffic and road conditions in a widespread and timely manner, as well as information on the toll applicable to the various sections.

Variable message signs - VMS

The variable message signs help to increase and improve communication along the routes, providing real-time information on road conditions, active construction sites, on planned activities such as, for example, closures, and indications of danger or limitation.

There are 34 panels installed along the network under APL jurisdiction. For real-time information on events inside, at the entrance and exit of the tunnels, there are 13 alphanumeric panels as well as arrow/cross panels at the entrances and inside the tunnels, to indicate the practicability of the lanes.

In regular traffic, the information transmitted consists of information messages such as driving safety tips and general motorway information.

Vertical signs for toll payment

In addition to the normal signs required by the Italian Rules of the Road, vertical road signs are installed along the entire motorway and near the entrances and exits of the sections informing users that they are driving on a toll motorway without barriers. The signs specify the indications on the times and methods for paying the toll.

Website www.pedemontana.com

On the www.pedemontana.com website one can find all the information regarding the route, the company Autostrada Pedemontana Lombarda S.p.A., the management and use of the motorway infrastructure and the services provided, traffic bans, ordinances, tolls and payment methods, special offers and all the activities involving the motorway network managed.

Bulletins and radio messages

All those who travel on the Autostrada Pedemontana Lombarda network can have up-to-date information on the state of traffic, viability and on any difficulties in motorway services through the radio communications managed by Radiotraffic, Radio Number One and CCISS (Road Safety Information Coordination Centre).

Punto Verde

The Punto Verde is located close to the Mozzagte (CO) junction on motorway A36 and it provides assistance on the motorway service.

In particular, at the Punto Verde it is possible to:

receive information on the Free Flow® toll collection system and the motorway network under management;
receive information on the use of the infrastructure and services it provides;
Pay the motorway toll and payment reminders;
activate the Telepass service;
receive assistance on the License Plate Account automatic payment system;
activate and top up the Ricaricabile Pedemontana card;
receive travel assistance;
receive commercial information and obtain information material.

The Punto Verde is open from Monday to Friday, excluding holidays, from 9:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 6:30 p.m.

Info and Viability Contact Centre

The telephone portal can be reached from Italy by calling the toll-free number 800.840.708, active 24 hours a day, 7 days a week, 365 days a year, or from abroad by calling +39 011.0886464.

The service is guaranteed, in Italian and English, by adequately trained operators, with preventive automatic responder support.

The Contact Center is able to provide general information on the use and management of the infrastructure and services, as well as adequate assistance for persons with reduced mobility (PMR) and their accompanying persons.