Reimbursement
For reimbursement requests, it is necessary to send an email to the pedaggi@pedemontana.com address, strictly indicating in the subject: “Reimbursement”.
For requests for automatic compensation, it is in any case allowed to the User to send an email to the reclami@pedemontana.com address or a certified email (PEC) to the reclamipedemontana@pec.it address, indicating in the subject, where available, the numerical code assigned to the complaint and reported in the confirmation email upon receipt of the same complaint, or recalling or attaching a copy of the complaint, if the same has been formalised by ordinary or registered mail.
Together with the request, it is also necessary to transmit the documentation certifying the payment of the toll and the ownership of the applicant (attaching the applicant’s identity card or proxy if the applicant is different from the toll holder, accompanied by an identity document of the delegating party and the delegate). In the case of toll payments not made by credit card, the bank details useful for the disbursement of the reimbursement must also be indicated in the request.